Automate your sftp drives for your clients

The SafeSFTP Order API enables customers to programmatically create, configure, and manage SFTP services for their clients. Built for performance, security, and compliance, the API is ideal for businesses that want to streamline provisioning across multiple users, clients, or environments—without manual setup or ticket-based delays.

Designed for Seamless Automation

Once a subscription plan is purchased, API access is immediately available using the same credentials as your user login—no separate request, key generation, or sandbox access required. This allows you to start automating deployments right away, integrating the API directly into your existing workflows, portals, or onboarding systems.

With the Order API, you can create new service instances, assign usernames, select from available plans (such as 500GB, 2TB, or 5TB), and automatically initiate the provisioning process for secure file transfer—ready to go with just a few calls.

Security First, Compliance Ready

All services created via the API are provisioned with the same robust security features as the rest of the SafeSFTP platform. Files are encrypted in transit using SFTP/SCP over SSH, and stored with AES-256 encryption at rest. Every instance includes automated antivirus scanning to help protect against malicious uploads, and user access is governed through secure authentication and audit logging.

The API supports deployment under compliance-sensitive scenarios. If you're working in regulated sectors such as healthcare or finance, services can be flagged for GDPR or HIPAA compliance during setup—ensuring infrastructure and policies align with applicable legal standards. A signed Business Associate Agreement (BAA) is required for any use involving PHI under HIPAA.

Optional Encrypted Backups

Backups are available as an optional add-on and must be purchased separately. Each backup service must match the size of the corresponding primary plan (e.g., a 2TB plan requires a 2TB backup). These backups are stored securely and encrypted at rest using the same AES-256 standard as primary data, offering protection and retention capabilities in the event of unexpected data loss.

Developer-Friendly and Scalable

The Order API is RESTful, well-documented, and designed to be straightforward to integrate. It uses secure authentication, clear endpoints, and consistent status responses, making it easy to build automation around it. From onboarding new clients to deploying secure services on demand, the API enables real-time provisioning without the overhead of manual administration.

Whether you're an MSP managing dozens of customers, or a SaaS platform offering white-labeled SFTP services to your users, the Order API empowers you to create, manage, and scale services with confidence.

Start Using the Order API

There’s no separate signup required to use the API. Once you've purchased any SafeSFTP plan, you can log in and begin using the API immediately. Documentation and integration guides are available within your account dashboard to help you get started.